Devesh C Scw

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Verified Buyer
|

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Verified Reviewer

Refund

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TravelKhana - Refund
i had a order of food by order id 244**** and mobile number is 971940**** at kota junction on 03 oct 23. It has been submitted that my order was not delivered and also my payment not refunded yet. I also try many time to connect on call at 880031**** but no response.
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Loss:
$170

Preferred solution: Full refund

Nakota Hmd

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Verified Buyer
| map-marker Hyderabad, Telangana

Ordered food but no delivered

TravelKhana - Ordered food but no delivered
The food is not delivered yet but the station came where my food is used to be delivered and till now not came.
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Siddharth R Nvv

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Verified Reviewer

This app is designed to grab money if we order food, it never comes

I ordered food for panvel station but no delivery boy came to deliver food so i returned the money i paid online.
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Loss:
$520
Pros:
  • All cons
Cons:
  • All cons

Preferred solution: Full refund

User's recommendation: No never

Sachin D Oqr

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Verified Buyer
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Verified Reviewer
| map-marker Ratnagiri, Maharashtra

Non Delivery - Refund

TravelKhana - Non Delivery - Refund
TravelKhana - Non Delivery - Refund - Image 2
Hi, Order ID - 673987 PNR - 835704**** My food order was not deliver at the Ratnagiri station, please issue refund for the same.
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Loss:
$690

Preferred solution: Full refund

User's recommendation: Do not place an order on this Delhi based company

Dheeraj S Dgn

Food order not dlivered

My decision was wrong for order to travel khana because not time to deliver and not responsed by coustomer care & delivery boy.
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Loss:
$200

Preferred solution: Price reduction

User's recommendation: Nothing, worst proof of purchase (recorded call)

Sanjib P Wow

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Verified Reviewer
| map-marker Muzaffarpur, Bihar

Pathetic service & response

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Worst service no response after repeated calling to customer care no. No bother Ness nothing ...I have done great mistake by book order
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Preferred solution: Deliver product or service ordered

User's recommendation: Not book any order

Coumba Rjx

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Verified Buyer
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Verified Reviewer
| map-marker Visakhapatnam, Andhra Pradesh

Order not delivered

TravelKhana - Order not delivered
I have ordered veg thali from travel khana 238**** and paid, I didn't even received call or message, whata pathetic service from travel khana
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User's recommendation: NOOOO

Shalini Nho
map-marker Indore, Madhya Pradesh

Food not delivered

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Food not delivered and no contact number provided.. first and last time ordered... wont recommend to any one order food
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User's recommendation: Never

Sanjay g Udv

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Verified Reviewer
| map-marker Guwahati, Assam

Food not delivered payment is done

Train reached the Guwahati station but the food yet not delivered in the mentioned coach.even the customer care number is switched off.payment is also done online.15909 train number pnr no.620408****
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Madhuri S Jtl

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Verified Buyer
| map-marker Patna, Bihar

Ordered food but no delivered

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TravelKhana - Ordered food but no delivered
Hi, I have ordered food, but it is not delivered in the mentioned station. I tried to call customer care, but mobile(+91 8800* ***31)is switched off. No help, No support.
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Preferred solution: Full refund

Shabbir D Kcb
map-marker Hyderabad, Telangana

Food ordered but not delivered

Food ordered but not delivered .! No proper service. Never going to order from this app in future. They don't care for customer's satisfaction
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Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from this

Priyadarshni

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Verified Reviewer
| map-marker Delhi, National Capital Territory Of Delhi

Regarding order confirmation

I ordered the food from travelkhana . Payment has been done through paytm and money got deducted. But I didnt get any confirmation regarding my food order.
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Loss:
$200

Preferred solution: Kindly give me confirmation or refund my money

Anonymous

Cheating

My order no 105**** at Kharagpur station supplier came in last moment in hurry I paid him and when I opened it was nothing only two bread that was not my order . So don't pay without checking your order they are cheater TRAVELKHANA
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Reason of review:
Poor customer service
Robina Jeo

Travelkhana Cheaper service Provider

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Travelkhana is very worst and bad service provider so herewith my request to all user that please don’t order from such cheap service provider. I have booked my food for Surat station in Train 16587-YPR BKN EXP, Seat B3-55 as name of Bharat Porwal hence when train reached surat that I called customercare representative 3 to 4 time but every time they misguide me like told that delivery already in train so he will deliver you at your seat so please don’t go anywhere even after 45minute while I not found my ordered food, I called custorcare once this time they told there is no delivery point at surat hence By cheap service and misguide of customer care representative I not get any food and surviving for food and I now I am in condition the condition that even I can’t purchase from station so herewith my request to all please don’t order from such cheap service provider who didn’t care there customer. Bharat Porwal. Mobile-982530****.
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Loss:
$200
Reason of review:
Poor customer service

Preferred solution: Because of Travelkhana cheaper service provider, I faced problem and survived for Food.

Anonymous

Travelkhana Delivery Service Review

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I had ordered for food to be delivered at Nagpur, which wasn't delivered. I was later assured that delivery will be made without fail at Badnera station which the train was to reach after 3 hours. There also the delivery was not made. I waited for 3 hours only to realise later that food will not be delivered. Very pathetic experience and this has happened for the second time.
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Reason of review:
Problem with delivery
Chayla Knc

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Verified Reviewer
| map-marker Vaishali, Bihar

Worst Food Service

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On 2nd May I was travelling from Kathgudam to Howrah in Bagh Express and ordered food from Travel Khana. The food was delivered on time but after opening the food packets it was discovered that foul smell was coming from dal and it too tastes sour. Jira rice became hard to chew and the roti became rubber. The food was so pathetic that we cannot eat a single *** and at last we have to throw the food in the garbage bin. How come after ordering the food much before the travel date, they can serve this type of food? Travel khana needs to understand that only delivering the food is not only their responsibility, but the quality of food is also their responsibility. Suggestion to all, not to call travel khana for food, better to carry own food without depending on any other vendor.
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Loss:
$4
Cons:
  • Food quality
Reason of review:
Bad quality

Preferred solution: Full refund

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